Track service-related issues to accelerate resolution and drive customer satisfaction. Vogueboard's Cases feature manages inquiries, claims, and assistance requests to minimize performance gaps and maximize service excellence.
Our Cases module tracks and manages procurement and product-related problems reported by your customers. Associate related problems and issues with every created case. Each case record may relate to other records such as calls, contacts, documents and tasks, making it easy to gauge big-picture insight into an issue and its history.